Services Department

The service department is responsible for routine preventative maintenance, breakdown response and repairs. Our competent staff is well presented in company uniform and always carry company identification. Appropriate personal protective equipment is utilized and all the staff are certified to meet the medical requirements compulsory for the industry.

Whenever possible, the technician who is allocated to routinely maintain the site will also be scheduled to undertake breakdown and repair work that may occur on the relevant site. The technicians are consistently in contact with the office and the clients are kept informed at all times. Management conducts regular site visits and assists the technicians if needed.

Rezolve Aircons is genuinely committed to providing a proactive service to our clients with a focus on reducing unnecessary breakdowns and minimizing downtime, primarily through the implementation of an excellent preventative maintenance problem. We have a sophisticated job allocation system that takes into account the business needs of the client, availability of the regular technician, work location, job difficulty and urgency. Contract clients will receive priority service whilst the company will ensure that the service delivery of the other clients is not jeopardized.